Where should I as an Addon Developer go for Mozilla Support?

Extension developer of about 3 years here, I develop browser extensions which integrate Mozilla Firefox with the I2P anonymous and it's attendant applications. Until now I have had little difficulty developing and releasing browser extensions and not needed to contact Mozilla. However, I am currently having an issue with addons.mozilla.org, I am currently unable to release either a "Listed" or "Un-Listed" extension, and no one seems willing or able to explain to my why that is. Moreover, I don't seem to be the only extension developer who is suffering from this problem. The people on the discourse.mozilla.org don't seem to have any idea how to help and have been giving the same canned answer to everyone who has this problem for 2 months. Does anyone have any idea what's going on or how to get in touch with someone who does?

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